Ticket Refunds (Posted 5/28/20)
Please read the PDF HERE
According to our merchant services, the refunds are being processed in tonight’s “cycle”. Card issuing banks will be funded by tomorrow morning and the issuing banks could take up to 10 days to their cardholders. Again, this was a glitch in the transaction processing, and we apologize for the delay.
Refund Update: On June 9, 2020, the California Mid-State Fair issued refunds to all patron accounts who purchased their concert and/or admission tickets through our website or call center. However, due to an unforeseen internal issue at the credit card processing company, refunds were delayed. The processor is continuing to work on getting all refunds returned to patron’s credit card accounts as soon as possible. We apologize for the delay and want to assure you we are working diligently to resolve the issue.
As you, the California Mid-State Fair staff is saddened by the cancelation of our 2020 Fair and by the fact that we won’t be a part of your summer this year. For those who had purchased Entertainment, Hospitality Tent or Admission tickets, to this year’s Fair, we want to thank you for your support. Below is the explanation on how refunds will be issued.
Tickets purchased directly from the Official California Mid-State Fair Website or Call Center (www.MidStateFair.com or 1-800-909-FAIR):
If you purchased your tickets from the California Mid-State Fair website or call center, we have it handled. Your refund will automatically be issued to the original form of payment used to make your purchase. You should expect to receive your refund in as soon as 20 days.
Tickets purchased directly at the California Mid-State Fair Box Office (2198 Riverside Avenue, Paso Robles, CA 93446):
Customers who purchased their tickets directly at the California Mid-State Fair Box Office must return the original tickets along with the completed Ticket Refund form to the California Mid-State Fair Box Office, in order for us to arrange and process your refund. As our office is currently closed, the following arrangements have been made for you to return your tickets, as soon as possible, to receive your refund.
Download and complete the 2020 Ticket Refund Form HERE.
Attach tickets to form and place both in an envelope and seal. Mail or drop envelope to:
Mail: CMSF/Box Office, PO Box 8, Paso Robles, CA 93447
Drop off: CMSF Secure Drop Box - located just north of Main Administration Office entrance (at Main Fair Entrance). Signs are up to direct you to the secure drop box window which is clearly identified.
If your tickets were paid for by Credit Card, your refund will be issued to the original form of payment used to make your purchase. You should expect to receive your refund in as soon as 20 days.
If you paid for your tickets with Cash or Check, a refund check will be mailed out to you. You should expect to receive your refund check in as soon as 10 days of returning your tickets.
If you have not received your refund, from us, within the time frame stated above please contact us at firstname.lastname@example.org. Be sure to include in your email: your account name and number, the show and number of tickets purchased and how (internet/phone/box office) you purchased your tickets.
Please Note: refunds are processed for the face value of the ticket and any per ticket fees paid at the time of purchase.
Tickets purchased through a Third-Party Site/Dealer or Transaction:
If you purchased your tickets from a third-party site/dealer or transaction you must contact them directly in order to receive a refund for your tickets. The California Mid-State Fair Box Office will not be able to assist you with your refund.